Professional HR Solutions
Coaching & Facilitation Skills
Overview (1 day session).
This practical and engaging course will give participants a solid understanding of a coaching and facilitation process. Attendees will discover the importance of goal setting, clarifying outcomes, maintaining direction and establishing ground rules. Attendees will leave with lots of tools they can use immediately to help them coach and facilitate effectively.
Approach
The training methods employed will centre on developing a highly interactive environment where participants will learn through a combination of short presentations, interactive discussion, exercises and role-plays structured within a ‘safe’ learning environment. Feedback from the trainer will suggest strengths and development areas.
Course Objectives
On completion of this course attendees will be equipped with the tools necessary to effectively coach and hold facilitated discussions.
Course Content
- What is coaching and facilitation?
- The coaching process
- Building rapport
- A coaching model-- GROW
- Key coaching/facilitation skills: Listening, Asking powerful questions, Challenging restrictive beliefs
- Directive/non directive coaching
- Conducting a coaching session – practice session
- Facilitation techniques
- Engaging your audience
- Understanding different Learning Styles
- Facilitating agreement/decision-making
- Practice facilitation session
