Professional HR Solutions
Selection Interviewing Skills
Overview (Either half day or 1 day session).
This course is designed for HR and hiring managers and other managers involved in the interviewing process. It is designed to direct the participants through the various stages of the selection process. It will also ensure that participants are equipped with the knowledge to score and evaluate candidates against specified criteria so they can make confident recruitment decisions.
Approach
The training methods employed will centre on developing a highly interactive environment where participants will learn through a combination of short presentations, interactive discussion, exercises and role-plays structured within a ‘safe’ learning environment. Feedback from the trainer will suggest strengths and development areas.
Course Objectives
To equip attendees with best practice interview process so they can make confident, well informed recruitment decisions.
Course Content
- Job & Person Specification
- Curriculum Vitae/Application form
- Structure of the interview
- Unconscious bias
- Job-specific competencies/attributes, designing relevant questions
- Employment Law
- Techniques for conducting the Interview (face to face and virtual)
- Questioning & probing techniques: opened ended, competency, behavioural
- STAR model
- Active listening
- Body language
- Closing the interview
- Writing up the interview
- Evaluating & scoring candidates
