Professional HR Solutions
Core Skills of Management
Overview (2 day course).
From Team-building to Performance Reviews the role of the manager requires us to draw on many different skills. Managing with confidence and consistency supports the creation of dynamic workplaces, filled with motivated staff, who make up high performance teams.
This comprehensive two-day programme equips managers and team-leaders with the full skillset required to manage and motivate people, manage performance, understand employee legislation, build and effective team, and engage in personal and professional development. The skills acquired on this programme will be approached from remote, hybrid and on-site working contexts.
Approach
The training methods employed will centre on developing a highly interactive environment where participants will learn through a combination of short presentations, interactive discussion, exercises and role-plays structured within a ‘safe’ learning environment.
Feedback from the trainer will suggest strengths and development areas and participants will be asked to complete a Personal Development Plan throughout the course.
Course Objectives
To equip managers with the full set of skills required in a management or team leading role.
Course Content
- Definition of Management - Difference between management and leadership
- The Situational Leadership model – 4 styles of management
- Building Motivation and Engagement
- Managing Performance – giving constructive feedback and dealing with performance issues
- Communication skills – Active Listening
- Emotional Intelligence
- Coaching skills, creating Development plans and Talent Management
- Workplace policies – Dignity & Inclusion, Grievance and Disciplinary, Bullying & Harassment
- Effective Delegation- building accountability and autonomy
- Managing Change
- Conflict Management
- Core aspects of Employment Legislation
